Diana is a Training Manager and Customer Relations Manager at Diafora.
With a portfolio of corporate clients, Diana manages relations with companies, gathering their training needs and advising them on the courses best suited to their profiles and contexts. She is also responsible for managing new contacts and client development. She participates in the organisation of the Young Female Talent, Self-Marketing and Leadership training programmes delivered by Diafora on an inter-company basis.
In addition, she is Quality Manager – Qualiopi, where she analyses evaluations and satisfaction surveys of course participants and companies, monitors performance indicators for trainers and courses, and leads continuous improvement initiatives.
Passionate and committed to the defence of human rights, particularly women’s rights, Diana joined the Diafora team in 2022 and brings her management skills, interpersonal skills and desire to promote gender equality within companies in France and internationally.
With a degree in social and political sciences, Diana has had the opportunity to work with a range of vulnerable populations and victims of armed conflict, as well as leading teams of professionals in the implementation of public policies in various regions of Colombia.